Terms and Conditions
606 Property Services

1. Cancellations, Fees, and Charges

Cancellation Fees
The following cancellation fees apply when services are canceled with less than 24 hours’ notice:

• Lawn Maintenance: $35
  
  
• Snow Removal: $75
  
  
• Half-Day Project (2–4 hours): $150
  
  
• Full-Day Project (5+ hours): $200

Cancellation Confirmation Requirement

 All service cancellations or schedule changes must be confirmed in writing via text message, email, or other written communication acknowledged by 606 Property Services. Verbal requests, voicemail messages, or unconfirmed communications do not constitute a confirmed cancellation.

 If cancellation confirmation is not received and acknowledged prior to the scheduled service time, 606 Property Services reserves the right to perform the scheduled service and bill the applicable service fee.

 Customer is responsible for ensuring that cancellation requests are received and confirmed.

Late Payments
Invoices are due upon receipt unless otherwise agreed in writing. A late fee of $15 or 15% of the outstanding balance per month (whichever is greater) will apply to any payment more than 14 days past due.

Deposits
All deposits are non-refundable.

Trip Charges and One-Time Fees
Snow clearing and similar dispatch-based services may incur a trip charge equivalent to the standard service fee.

Early Termination of Recurring Services
Early termination of recurring seasonal work (e.g., lawn maintenance, snow removal) may incur an early termination fee, subject to the original service agreement.

Change Orders and Labor Overages
If a project exceeds the originally estimated labor or scope, 606 Property Services will notify the client and issue a change order for approval before proceeding.

Estimate and Scope Approval
Customer approval of an estimate, proposal, or service schedule constitutes acceptance of the scope of work, pricing, and applicable terms. Any services requested beyond the approved scope will require a change order and may result in additional charges.

Time and Materials-Based Services

Weeding and disposal services, along with any other services billed on a time-and-materials basis, will be invoiced according to the rates and terms outlined in the applicable estimate or quote. Unless explicitly stated otherwise, all time-based charges (including hourly or per-minute rates) apply per individual worker, not per crew. Time-and-materials charges reflect the actual time spent and materials used for each applicable unit, service, task, or event.

2. Waste and Debris Removal

 Unless otherwise specified, waste and green debris removal is subject to additional charges:

• $8 per garbage bag (up to 50 gallons)
  
  
• $150 per cubic yard of green waste
  
  

 Debris may be placed in public trash receptacles where available. If this is not permissible, the client must notify 606 Property Services in advance. Additional dump fees may apply.

3. Property Access and Damage

Site Access
Clients must provide accurate information regarding gate widths and access to work areas. 606 Property Services is not responsible for limitations or delays caused by inaccurate or missing access information. If access is blocked (e.g., locked gates, obstacles), the full service fee will still apply.

Site Preparation and Customer Responsibility
Customer is responsible for ensuring that work areas are clear and accessible prior to service, including removal of vehicles, furniture, decorations, pet waste, toys, hoses, and other obstructions. If service is delayed, limited, or cannot be completed due to site conditions, access issues, or safety concerns, the scheduled service fee or a trip charge may still apply.

Property Damage
606 Property Services is not liable for damage caused by unseen or buried objects, including but not limited to holiday lights, dog leashes, cables, and newspapers. Clients must inform crews of any such items prior to service.

Sprinkler Systems
Sprinkler heads must be flush with the ground and below mowing height. Damage to improperly installed or protruding sprinkler heads is the client’s responsibility.

Temporary Removals and Obstructions
If vegetation, pavers, artificial turf, or similar features must be temporarily relocated, 606 Property Services will make a reasonable effort to restore them. However, changes requiring additional materials or labor may result in extra charges.

Parking Fees
If adequate parking is not provided and made clear prior to service, any parking tickets or fees incurred during work will be billed to the client.

Pre-Existing Conditions and Surface Integrity
606 Property Services is not responsible for damage resulting from pre-existing conditions, normal wear and tear, age-related deterioration, freeze-thaw cycles, or underlying structural deficiencies. This includes, but is not limited to, cracked or spalled concrete, loose pavers, deteriorated mortar, weakened asphalt, settling surfaces, or unstable landscaping materials. Any surface that fails during or after service due to these conditions shall be considered pre-existing and not the responsibility of 606 Property Services.

4. Scope of Work by Service Type

Lawn Maintenance

• Grass over 6" may incur additional fees.
  
  
• Bagging clippings and leaf removal is not included unless explicitly agreed upon.
  
  
• Recurring service pricing does not apply to one-time or ad hoc lawn services.

Environmental and Seasonal Conditions
606 Property Services is not responsible for plant, turf, or landscape damage resulting from weather conditions, drought, excessive rainfall, extreme temperatures, winter conditions, salt exposure, pests, disease, soil conditions, or other environmental factors beyond Contractor’s control.

Bush and Tree Trimming
Crews are granted reasonable discretion in shaping and trimming. No discounts or refunds will be issued for minor aesthetic differences unless clear prior instructions were given.

Planting Services

• Plants, trees, and shrubs installed by 606 Property Services are not warrantied post-installation.
  
  
• A $100 plant selection fee applies for nursery trips.
  
  
• Clients are encouraged to consult with staff on plant health post-installation but assume all responsibility thereafter.
  
  

Sod Installation

• Sod must be watered twice daily for three weeks and kept free of foot traffic for two weeks.
  
  
• 606 Property Services is not liable for sod failure due to improper care.
  
  

Weeding and Garden Cleanups
606 Property Services will perform weed removal and garden cleanup services to a reasonably thorough standard, including pulling weeds from the roots where practicable, in order to improve the overall appearance of the property. Due to the nature of plant growth and environmental conditions, complete removal of every weed is not possible, and some regrowth or isolated remaining weeds may occur. Minor or incidental missed weeds shall not constitute incomplete performance and will not warrant additional service calls. 606 Property Services shall not be liable for the removal of plants that could reasonably be mistaken for weeds or overgrowth. The Client is responsible for informing the project manager in writing of any sensitive, valuable, or special plants prior to the commencement of work.

Tree, Shrub, and Stump Removal
While care is taken to avoid damage, 606 Property Services is not responsible for incidental damage to nearby structures (e.g., fences, patios, brickwork). Any required material or labor to restore altered conditions may incur additional charges.

Materials; Color and Appearance Variations

Brick, pavers, stone, mulch, gravel, soil, plants, and other natural or manufactured materials may vary in color, texture, size, and appearance from samples, photos, or prior installations. Variations may result from manufacturing differences, natural material characteristics, dye lot changes, moisture content, weather exposure, or normal fading over time.

606 Property Services does not guarantee exact color matching or uniform appearance. Such variations are normal and shall not be considered defects or grounds for rejection, replacement, or refund.

5. Winter Services

Holiday Lighting Protection Policy

Lighting Protection covers only installation-related issues that cause major outages (such as full sections losing power). It does not cover individual bulbs, normal wear-and-tear, or manufacturer issues with pre-lit garland, wreaths, or décor. All other service calls are billed at our standard trip charge + labor.

Holiday Lighting Service Access & Safety Limitations

 Holiday lighting service calls are subject to site accessibility and safe working conditions. Contractor reserves the right to delay, reschedule, or decline any installation, repair, or maintenance service if, in Contractor’s sole judgment, conditions are unsafe or inaccessible, including but not limited to snow or ice accumulation, icy surfaces, wet or frozen roofs, high winds, steep rooflines, blocked access points, or other hazardous conditions.

 Contractor will not perform work on roofs or elevated surfaces when conditions are deemed unsafe. In such cases, Contractor will make reasonable, good-faith efforts to perform repairs from accessible locations or return when conditions improve. Customer acknowledges that certain repairs may not be possible until safe access is available.

 Contractor shall not be liable for outages, delays, or service interruptions resulting from unsafe conditions, weather-related limitations, or restricted access beyond Contractor’s control.

Storage & Ownership of Lights. Contractor will store all Lights for Customer at the storage rate listed in this Agreement. All Lights remain the exclusive property of Contractor. Customer acknowledges that the storage fee covers seasonal storage, handling, testing, and organization of the Lights but does not grant Customer ownership. Contractor will maintain the Lights in good working order and replace defective bulbs or wire at its discretion.

Installation and Removal Control

Holiday lighting installation, service, removal, and handling shall be performed exclusively by 606 Property Services unless otherwise agreed to in writing. Customer shall not remove, modify, relocate, or allow third parties to handle Company-owned lighting. Any damage or loss resulting from unauthorized handling may be billed to the Customer.

Holiday Lighting – Cancellation, Inventory & Scheduling Fees

Cancellation During Peak Season.

Holiday lighting services are scheduled during a limited seasonal window. If Customer cancels, postpones, or materially changes a holiday lighting installation after approval or scheduling, Company reserves the right to charge a cancellation and administrative fee.

Covered Costs.

 Cancellation and related fees may include, but are not limited to, recovery of costs associated with:

• Administrative and scheduling time
• Lost or displaced installation slots during the limited peak season
• Design, layout planning, measurements, and pre-installation preparation
• Ordering, receiving, staging, testing, labeling, and handling of materials
• Custom-ordered, specialty, or non-returnable items
• Restocking or inventory handling where applicable

Non-Refundable Materials.

Any custom-ordered, specialty, or non-returnable materials are non-refundable once ordered, regardless of cancellation timing.

Timing of Cancellation.

Cancellations occurring closer to the scheduled installation date may result in higher fees due to increased preparation, inventory commitment, and loss of seasonal capacity.

Good-Faith Assessment.

All cancellation-related fees will be assessed in good faith and reflect actual costs incurred and operational impacts resulting from the cancellation.

Snow Clearing
Standard snow removal includes:

• Public sidewalk in front of residence
  
  
• One front stair path (up to 8 steps)
  
  
• Accessible gangways and paths to back entrances (if unobstructed)
  
  

All surfaces must be free of foreign objects. Hidden items that damage equipment (e.g., chains, dog leads, debris) may result in additional repair or labor fees.

Snow Clearing Services.
Snow clearing includes clearing driveways, walkways, gangways, and steps. Service begins when snowfall reaches two inches (2"). Annual contracts include snow clearing until (i) the total seasonal snowfall accumulation reaches fifty inches (50"), or (ii) the Property has received snow clearing services equal in value to twelve (12) visits billed at the standard per-push rate, whichever occurs first.

Exceeding Annual Limits.
Once the annual term limits described above have been exceeded, snow clearing will be billed on a per-visit basis. Each visit from two inches (2") up to four inches (4") of snowfall will be billed at a rate equal to one-ninth (1/9) of the Client’s annual contract price. At four inches (4"), the per-visit rate shall double. For each additional inch (1") of snowfall above four inches (4"), an incremental charge equal to one-third (1/3) of the flat per-visit rate will apply. Snowfalls exceeding four inches typically occur two to four (2–4) times per season.

Snowfall Verification.
Snowfall amounts and service triggers may be determined using official weather data and snowfall reports for the service area, including data from recognized meteorological sources. In the event of a discrepancy or dispute, such official weather data shall be used to determine snowfall depth and service applicability. Photographic documentation is not guaranteed and may not be provided for each service.

Salting and Ice Melt

• Standard rock salt is used unless otherwise agreed.
  
  
• Salting-only services are billed at the same rate as full snow clearing, plus material costs.
  
  
• The snow clearing rate is considered the base trip charge for any salting or melting services.

Ice Services Exclusion.
Ice removal, ice chipping, and ice melt application are not included in standard snow clearing services unless expressly specified in the Scope of Work or in a separate written agreement. The Company does not guarantee the prevention or elimination of ice buildup.

No Guarantee of Bare Pavement; Slip Conditions
Snow clearing and de-icing services are intended to reduce hazardous conditions but do not guarantee bare pavement or complete elimination of snow or ice. Slippery conditions may persist or return due to weather, refreezing, drifting, foot or vehicle traffic, or changing conditions. Customer acknowledges that snow and ice management reduces but does not eliminate the risk of slips, falls, or related incidents.

Freeze and Water-Related Conditions
Customer is responsible for proper winterization of irrigation systems, exterior water lines, hoses, sump discharges, and drainage systems. 606 Property Services is not responsible for damage caused by freezing, refreezing, standing water, runoff, improper drainage, or water conditions beyond Contractor’s control.

Terminology; No Snow Hauling.
For purposes of this Agreement, the terms “snow clearing” and “snow removal” may be used interchangeably and shall both refer solely to clearing snow from driveways, walkways, gangways, and steps. Under no circumstances does the Company haul, remove, or transport snow off the Property. All services are limited to clearing snow to designated on-site areas only.

De-Icing Materials & Snow-Removal Equipment; Disclaimer.

  (a)Use of Materials. Contractor may use salt, ice melt, calcium chloride, magnesium chloride, or similar de-icing agents as part of the Services unless Customer requests otherwise in writing.
  (b)Customer Acknowledgment. Customer acknowledges that salt, ice melt, de-icing materials, shovels, and snow-removal equipment can cause damage to concrete, pavers, asphalt, masonry, metal, wood, landscaping, and other surfaces.
  (c)Limitation of Liability. Contractor is not responsible for any damage, deterioration, staining, spalling, scraping, cracking, corrosion, or wear resulting from the use of materials or equipment, nor for any pre-existing or underlying structural deficiencies. Contractor is further not responsible for damage caused by debris, objects, or materials concealed in or beneath snow or ice, including but not limited to items propelled or displaced by snow blowers or other snow-clearing equipment, or for any resulting damage to vehicles, structures, landscaping, personal property, or other items located on or near the serviced property.
  (d)Alternative Products. If Customer declines the use of salt or ice melt, Contractor is not responsible for slippery conditions or incomplete snow/ice removal.

6. Residential and Commercial Cleaning Services

Scope of Service
Cleaning services may include residential cleaning, short-term rental turnovers, and light commercial cleaning as outlined in the applicable quote or service agreement.

Condition of Property
Pricing assumes a standard level of cleanliness. Excessive dirt, clutter, bodily fluids, trash, heavy buildup, or conditions requiring additional time, labor, or specialty products may result in additional charges.

Access and Readiness
The property must be accessible and ready for service at the scheduled time. If crews cannot access the property or must wait due to client delay, a trip charge or cancellation fee may apply.

Rescheduling and Cancellation
A minimum of 48 hours’ notice is required to cancel or reschedule cleaning services.
Cancellations, lockouts, or schedule changes made with less than 48 hours’ notice, or cancellations that are not confirmed by the client and 606, will incur a $100 cancellation fee.

Short-Term Rental Turnovers
Client is responsible for accurate scheduling and timely communication of booking changes. 606 Property Services is not responsible for missed cleanings resulting from incorrect or late schedule updates.

Weather and Schedule Adjustments
Service dates and completion timelines are estimates and may be adjusted due to weather conditions, ground conditions, material availability, equipment issues, safety concerns, or operational scheduling needs. 606 Property Services reserves the right to reschedule services as necessary to ensure safe and proper completion. Such adjustments shall not be considered a delay, breach of agreement, or grounds for cancellation or refund.

7. Completion of Work and Dispute Resolution

Proof of Service
Client acknowledges that any photographic documentation, time logs, or GPS waypoints are valid forms of proof of services rendered. These records may be used to resolve any service disputes.

Dispute Notification
Client agrees to notify 606 Property Services of any dissatisfaction with services within 24 hours of job completion. Failure to notify within this window constitutes acceptance of the work as performed and waives any right to claim non-performance or seek redress.

8. Payments

 Standard payment structure for large projects:

• 1/3 deposit prior to project start
  
  
• 1/3 payment before materials are delivered
  
  
• Final 1/3 upon completion of work
  
  

Custom payment terms may be negotiated in writing on a per-project basis.

Collections Costs

Customer agrees to pay all costs of collection, including reasonable attorney’s fees, court costs, and collection agency fees incurred in recovering unpaid balances.

9. Definitions

One-Time Service
Refers to services that are normally recurring (e.g., lawn cutting, snow removal) but are requested on a limited or single-instance basis. Pricing for these services is not equivalent to recurring rates.

10. Limitation of Liability

To the fullest extent permitted by law, the total liability of 606 Property Services for any claim, damage, or loss arising from services provided shall not exceed the total amount paid by the Customer for the specific service giving rise to the claim. 606 Property Services shall not be liable for any indirect, incidental, consequential, or special damages, including but not limited to loss of use, loss of revenue, or property damage beyond the scope of the contracted services.

11. Company Rights

 606 Property Services reserves the right to cancel any previously accepted work at its sole discretion. In such cases, any payments received for unrendered services will be refunded.